Terms Of Service
This website is operated by Veluna™. Throughout the site, the terms “we”, “us”, and “our” refer to Veluna. Veluna offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms and policies referenced herein or available via hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, customers, merchants, and content contributors.
Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions, you may not access the site or use any of our services.
Any new features or tools added to the store will also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update or change any part of these Terms by posting updates to our website. Your continued use of the site constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your country, state, or province. You may not use our products for any illegal or unauthorized purpose or violate any laws in your jurisdiction.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone, at any time, for any reason. You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service without express written permission by us.
SECTION 3 - PRODUCT INFORMATION
We strive to provide accurate, up-to-date product information. However, descriptions or visuals may vary slightly from actual items. Our wellness support belts and accessories are intended to support, not replace, professional medical advice or treatment.
SECTION 4 - MODIFICATIONS TO SERVICE AND PRICES
Product prices and availability are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part thereof) at any time.
SECTION 5 - PRODUCTS OR SERVICES
Our orthopedic support products are available exclusively online and in limited quantities. They are returnable only in accordance with our Refund Policy. We may limit quantities or cancel orders at our discretion.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel orders placed with us. You agree to provide accurate and current account and billing information. Invalid or outdated information may result in order delays or cancellation.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools without warranties or oversight. Your use of these tools is entirely at your own risk and discretion.
SECTION 8 - THIRD-PARTY LINKS
Some content or services may include links to third-party websites. We are not responsible for any third-party materials or websites and assume no liability for your use of them.
SECTION 9 - USER COMMENTS AND SUBMISSIONS
If you submit content, including comments, reviews, or ideas, you grant us the right to edit, publish, and use it without restriction or compensation. We reserve the right to remove content we find offensive or unlawful.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy, which can be viewed on our website.
SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, there may be typographical errors or omissions related to pricing, product descriptions, or shipping. We reserve the right to correct errors and to cancel or update orders as needed.
SECTION 12 - PROHIBITED USES
You are prohibited from using our site for unlawful purposes, to violate international, federal, provincial, or state regulations, or to harass or defame others. Violation of these rules may result in termination of your service.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee uninterrupted, timely, or error-free use of the site. All products and services are provided “as is” and “as available” without warranties of any kind. We are not liable for any harm or damages arising from the use of our site or products.
SECTION 14 - INDEMNIFICATION
You agree to indemnify and hold harmless Veluna™ and our affiliates from any claims, losses, or liabilities arising out of your use of our website or breach of these Terms.
SECTION 15 - SEVERABILITY
If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions shall remain in full force and effect.
SECTION 16 - TERMINATION
These Terms remain in effect unless terminated by either party. We may terminate your access to our site at any time for any breach of the Terms.
SECTION 17 - ENTIRE AGREEMENT
These Terms of Service constitute the entire agreement between you and Veluna™, superseding any previous agreements.
SECTION 18 - GOVERNING LAW
These Terms and any separate agreements shall be governed by and construed in accordance with the laws of the United Kingdom, with international application to the United States and Canada to the extent permitted by law.
SECTION 19 - CHANGES TO TERMS OF SERVICE
We reserve the right to update or modify these Terms at any time. It is your responsibility to review this page for changes. Continued use of our website means you accept the revised Terms.
SECTION 20 - CONTACT INFORMATION
For any questions regarding these Terms, please contact us at:
📧 hello@theveluna.com